This series revisits the basics of branding and marketing by answering questions marketers, entrepreneurs and small business owners face when growing their business. I hope this series provides you with knowledge to think smarter and a nudge to make stuff happen.
What are Key Components to Include in a Brand Style Guide?
As I mentioned earlier, the size of your business will determine the level of detail needed in a Brand Style Guide. In most situations, small businesses need less detailed style guides while big businesses need more detailed style guides. That said, for any business, big or small, I recommend creating a Brand Style Guide that includes three sections:
It’s important for a brand’s identity (it’s exact look) to be visually consistent everywhere people see it. In this section, clearly show examples of how your company’s logo should look in all types of situations from color to black & white to print ads to menus to business cards to t-shirts to anything where the company’s logo can appear.
Also show examples of incorrect uses of the logo, like an obviously stretched logo and a logo with mismatched colors. Sometimes it’s easier for people to understand how to correctly display a logo when seeing bad examples.
Every brand has both a look and a feel. The look is its visual identity. The feel is its emotional identity. Every brand has both. To help ensure you are consistent in showcasing your brand’s emotional identity, I recommend creating a list of personality traits you want the brand to always convey. (Learn more here.)
In your Brand Style Guide, list out and detail five personality traits you want your brand to always convey.
For example, some personality traits we attached to the Starbucks brand back in the day included: Delightful, Quick-Witted, Encouraging, and Welcoming. By outlining these personality traits, it served as guardrails to help us design and deliver marketing activities that were true to the emotional identity of the Starbucks brand.
Being authentic and true the brand is easier said than done. Compromises always happen as a brand grows and evolves. To help ensure a brand stays authentic, a Brand Style Guide should include a DO NOT COMPROMISE list of activities. This list should be revisited every time your business is making a major (and minor) marketing decision.
Back in my Starbucks marketing days, we had a DO NOT COMPROMISE list we referred to often. This list included the following pointers:
- ALWAYS elevate the theatrical, drama, ritual and human nature of our business
- ALWAYS say who your are, never who you are not
- NEVER communicate like we are a fast food company
- NEVER communicate a new and improved mindset
We used this DO NOT COMPROMISE list to help guide us in designing and delivering better marketing programs that stayed true to brand while also driving sales and increasing the emotional connection people had with the brand.
Of course, there is much more to consider when crafting a Brand Style Guide. Let’s talk. I’d love to consult with you on how best to craft a Brand Style Guide for your business.
REVISITING THE BASICS | archive